Storytelling,
Strategy and Systems.

15 years in creative. Agency side and brand side. I see patterns, think in systems, and find the real problem. Then I design and write the solution.

About

I find the real problem. Not the one you think it is.

15
Years in creative
99%
Production cost reduction
2
Awards in 2026
5
Brands now building

I lead creative direction and brand side creative strategy across campaigns, loyalty, and customer communications. I turn complex business goals into clear narrative platforms, messaging hierarchies, and scalable systems that teams and partners can ship consistently.

Design trained. Strong in copy. I think at the level of the business problem, not the execution task.

What I lead

  • Creative strategy and direction across integrated campaigns and CRM lifecycle
  • Messaging architecture and narrative platforms
  • AOR agency partnership and production leadership
  • Creative systems, templates, guardrails, and AI enabled workflows

Channels

CRM · Social · Digital · OOH · Internal Comms · Brand Experiences

Selected Work

Each case starts with the problem.

Creative DirectionAI Enabled ProductionCampaign System
Watch the film

Problem

Break through a price led roaming category on a limited budget, without global production costs.

Insight

Travellers don't want cheaper roaming. They want confidence and freedom, especially when plans change mid trip.

Idea

A bold promise that sells peace of mind and adventure, designed to scale across destinations and channels.

Impact

  • +14% ARPU vs target
  • 99% production cost reduction
  • +62% TikTok CTR
  • +1,174% DV360 CTR
  • 98% video through rate
System DesignCampaign ArchitectureModular Creative
Hello Possibilities Bento Grid

Problem

SG60 needed scale across many stories and assets without fragmenting the brand.

Insight

National moments are many small stories that need one coherent container.

Idea

A flexible tile based system that unifies multiple stories under one signature.

Impact

  • Faster production cycles
  • Cleaner consistency across formats
  • Unified brand voice at scale
Brand NarrativeIn House ProductionCreative Leadership
Watch the film

Problem

Telco value messaging often becomes transactional. We needed a story that shifted perception.

Insight

Value is emotional. People remember the feeling of getting more than expected, not the spec sheet.

Idea

A value led promise designed to feel like brand, not an offer.

Impact

  • Strengthened value perception
  • Proved high impact in house creative leadership
Brand ExperienceEnvironmental Design5G+
Gate 5G+

Problem

Network leadership is hard to feel in ads. We needed a tangible proof point.

Insight

Tech becomes believable when it upgrades a moment people already care about.

Idea

Transforming Gate 5 into an elevated entry experience that signals Singtel's role in powering fandom.

Impact

  • A real world proof point
  • 5G+ made visible and experiential
  • Repeatable framework
Performance CreativeSystem DesignConversion
Brand Grid Revamp

Problem

Performance creative was inconsistent, slowing comprehension and weakening conversion.

Insight

In performance, clarity scales. A consistent hierarchy helps people process faster.

Idea

A modular brand grid that stays consistent while flexing across offers, formats, and messaging.

Impact

  • +23pp purchase rate
  • −15% CPL
  • −10% CPM
  • 63% of total purchases attributed to the new system

Recognition

Most Creative, Communications / PR

Singtel 5G+, Markies Awards 2026

Gold
2026

Best Integrated Campaign

Broadband Built Different, Content360 Awards 2026

Bronze
2026

What people say

Words from the room.

  • A stealth fighter plane. Unseen, purposeful, and precise. A calm, strategic mind navigating the noise with silent leadership. When he speaks, the solution arrives with absolute clarity.
    Eric Yeo
    Creative Director
  • Consistently brought strong creative thinking beyond design execution. Thoughtful, strategic, impactful. A highly dependable senior creative who elevates both the work and the team.
    Evan Lau
    Project Manager
  • Moves fluidly between copywriting and design. Approaches his work with clarity, intent, and strong awareness of the overall creative objective.
    Dion Leow
    Art Director
  • A multi disciplinary creative. Design trained yet strong in copywriting. Consistently elevates the work through strong craft and thinking beyond execution.
    Cara Foong
    Marcoms Manager
  • Seven years working together. He brings ideas to life with fresh, unexpected thinking. A confident, clear storyteller with standout copywriting. His SG60 narrative truly elevated the campaign. I trust his creative direction completely.
    Tay Wee Kuan
    Motion Design Lead
  • Great at turning copy into strong visual ideas. On Roam Safe, Go Wild, he stepped up from designer to creative lead. Shaping the thinking, not just the execution. Understands the message behind the words and brings it to life visually in a way that feels clear and on point.
    Lee Sook Li
    Marcoms Manager
Work with me